Multifamily Leasing Insights: A Marketing Blog

Tag: contactless leasing

Leasing Chat Add-On Services for Service Expansion

Leasing Chat Add-On Services for Service Expansion

Leasing Chat Add-On Services for Service Expansion The more chatting we do, the more we find ways to help. Here are a few ways we are expanding our capabilities to serve your properties better! Service Expansion AI-Powered Chat Integration: We offer AI-driven chatbots and chatbot training - to handle basic queries, with seamless escalation to live agents for complex interactions. Omnichannel Support: We manage inquiries across email, SMS, and social media in addition to live chat.

Why Your Leasing Team Needs Support: The Case for a Multifamily Contact Center

Why Your Leasing Team Needs Support: The Case for a Multifamily Contact Center

Why Your Leasing Team Needs Support: The Case for a Multifamily Contact Center Leasing teams are the backbone of any multifamily property, juggling numerous responsibilities from handling prospect inquiries to conducting tours and closing deals. However, with high call volumes, limited office hours, and mounting workloads, even the best teams can struggle to keep up. This is where a multifamily contact center comes in—a solution designed to support leasing agents by managing inquiries, providing 24/7 availability, and filling critical gaps in the leasing process.

Lead Response Time Stats From 2022

Live Chat Lead Response Time Stats From 2022

In this post we are going to look at a variety of publish statistics from 2022 in relation to customer support response times and communication channels. The insights we draw will be obvious, but are summarized at the end of the post.

Filesharing for Multffamily Live Leasing Agents

Filesharing for Multifamily Live Leasing Agents

We aren’t just a Live Chat service, we are part of a complete and well designed online marketing program for Multifamily owners to better serve the needs of their customers. The more dedicated a community owner is to the experience of their prospective renters, the more effective we will be as a Leasing Agent support service. Here are 5 Essential Digital Files owners should have available at a moments notice to provide to a resident.

Live Website Chat has Huge Advantages for Multifamily

Live Website Chat has Huge Advantages for Multifamily

Live website chat provides a huge number of advantages for multifamily leasing companies, and the cost savings is just one of them!

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