Common Complaints of Prospects During the Leasing Process
During the leasing process, prospects have many re-occurring and common complaints. These can be a real hinderance to your leasing process, and will result in lower occupancy. Addressing these complaints can help property managers improve the leasing experience and increase the likelihood of converting prospects into residents. Based on our experience working with properties, prospects, and residents - here are the common complaints we see. Slow Response Times: Prospects often complain about delays in receiving responses to their inquiries about available units, pricing, and tours.
Live Chat Lead Response Time Stats From 2022
In this post we are going to look at a variety of publish statistics from 2022 in relation to customer support response times and communication channels. The insights we draw will be obvious, but are summarized at the end of the post.
Maximizing ROI through Leasing Optimization: Tips and Strategies for Multifamily Properties
In this article, we will explore the concept of leasing optimization and provide tips and strategies for maximizing ROI through improved leasing processes in multifamily properties.
Marketing and Advertising Trends in Multifamily Leasing
Marketing and advertising play a crucial role in the multifamily leasing and property management industries, as they help attract potential tenants, promote properties, and build brand reputation. In recent years, the industry has witnessed a number of shifts in marketing and advertising trends that are worth exploring in depth.
How Gen-Z Search for Apartments
Generation Z, born between 1997 and 2012, have grown up in a technology-driven world and have different expectations and habits when it comes to searching for and leasing apartments. The following are some of the changes in the way that Generation Z search for and lease apartments.