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LIVE CHAT SERVICES FOR
MULTIFAMILY LEASING OFFICES

Services

Better Communication. Better Occupancy.

Live Chat Experts

Our dedicated leasing consultants are trained on your properties, and offer instant commuinication with your prospects.

Prospect Service

Serve your prospects when and where they need it. Book more tours, pre-screen for a good fit, and assist your leasing offices.

Multilingual

Our spanish speaking agents support communities in Latino Markets. We know the needs of your Hispanic clients.

RETech Integrations

We integrate with all major property and resident management systems. Yardi, Entrata, Appfolio, and many others.

Reputation Management

We help build strong property reputations online and earn more 5-star reviews than any other touch point.

Off-Hours Support

48% of leasing conversations happen outside Office Hours. How are you serving these prospects?

 
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Questions Multifamily Prospects Ask
About Us

Fill Your Leasing Sales Funnel with Quality Applicants

Our goal is the same as yours - get qualified and informed prospects into your Leasing Sales Funnel to keep units filled and improve occupancy. Our trained and professional leasing consultants ensure every prospect is served promptly and professionally, and we work within your existing CRM and leasing model.

Our commitment is to your team, residents, and prospects, and our promise is to always represent your business with the utmost level of service and professionalism.

Read more about our Leasing Services and how we serve your properties and branding.
 

Live Chat Services

90%

Of customers say a fast response is very important.

73%

Of customers prefer Live Chat to email and phone.

79%

Of businesses say Live Chat resulted in better sales.

87%

The growth rate of Live Chat adoption Year over Year
Features

Our Process In a Nutshell

Data Gathering

We learn about your properties, your leasing workflow, and your company branding. We build leasing dialogs, guidelines, and best practices for our leasing consultants.

Expert Chat Services

Our leasing consultants are trained to manager your specific properties. 30 second response times. Best in class sales, service, and reviews.

Analytics & Process Improvement

We continually monitor our performance and provide reports to your property managers. Key KPI data is developed with your team and to suit the needs of your properties.

Multifamily Live Chat Process
Newsletter

Get Leasing Tips

Our bi-monthly newsletter is Filled with tips, insights, and recommendations to help you find quality residents and keep them. Learn to market to your units, reduce application friction, and outperform on resident happiness.

Blog

Latest Blog & News

Betterbot Chatbot - A Review
Leasing Chat vs Betterbot
  • Oct 24, 2023
3 Technologies Leasing Specialists can use to Improve Performance
Adding a Customized Live Chatpage to Multifamily Google & Social Pages
  • Aug 4, 2023
Multifamily Matters - Adapting and Thriving in the New Age of Multifamily
Adapting and Thriving in the New Age of Multifamily
  • Jul 22, 2023
Serving Upset Residents in Multifamily
Serving Angry Residents in Multifamily
  • Jul 22, 2023
99% Occupancy is Achievable, Here's How
99% Occupancy is Achievable, Here's How.
  • Jun 20, 2023
Reducing Employee Turnover in Multfamily through PropTech
Reducing Employee Turnover in Multifamily through PropTech
  • May 12, 2023
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