The Leasing Journey: A Continuous Improvement Cycle
When was the last time your leasing journey got better? Has your leasing process changed in recent years? Are you still interacting with Prospects the same way you always have? If these questions make you pause, you likely aren’t being proactive with your leasing workflow and are allowing your leasing process to stagnate and fall behind. Multifamily Leasing is incredibly competitive, and the properties and owners who continuously work towards improvement, are the properties with better occupance and higher investor performance.
Common Complaints of Prospects During the Leasing Process
During the leasing process, prospects have many re-occurring and common complaints. These can be a real hinderance to your leasing process, and will result in lower occupancy. Addressing these complaints can help property managers improve the leasing experience and increase the likelihood of converting prospects into residents. Based on our experience working with properties, prospects, and residents - here are the common complaints we see. Slow Response Times: Prospects often complain about delays in receiving responses to their inquiries about available units, pricing, and tours.
Podcasts for Multifamily Apartment Owners, Managers, and Experts
We’ve selected these podcasts because of their great content, informative hosts and guests, and because their content applies directly to the Multifamily industry and market as a whole.
What Multifamily Owners are Expecting from Q4 2022
Recent years have been both a challenge and a boon for many multifamily owners, and as we come into the end of 2022, the market feels much the same and uncertainties surround us.
The Tools People Use when Searching for New Apartments
People looking for new apartments typically use a combination of online tools and offline resources to find the right place. In this article we will outline the most common tools being used.