Common Complaints of Prospects During the Leasing Process
During the leasing process, prospects have many re-occurring and common complaints. These can be a real hinderance to your leasing process, and will result in lower occupancy. Addressing these complaints can help property managers improve the leasing experience and increase the likelihood of converting prospects into residents. Based on our experience working with properties, prospects, and residents - here are the common complaints we see. Slow Response Times: Prospects often complain about delays in receiving responses to their inquiries about available units, pricing, and tours.
What Is New in Yardi Voyager 8
Yardi Voyager 8 is the latest version of Yardi’s cloud based property management and accounting platform. It includes a range of new features and enhancements designed to improve functionality, efficiency, and user experience. Below we outline a few of the primary updates to look forward to. Here are some of the key updates and new features in Yardi Voyager 8: New Voyager Improvements Enhanced User Interface: Voyager 8 features a more modern and intuitive user interface, making it easier for users to navigate and access the tools they need.
Leasing Chat for Yardi Chat IQ
Yardi Chat IQ is an ‘AI’ powered chatbot provided as an add-on to Yardi’s Rentcafe packages. It’s a live chat system powered by Olark chat, and integrated into the Yardi backend dashboard. It’s designed to show up at the bottom of property websites alongside the other ‘concierge’ buttons. Yardi Chat IQ was introduced in 2020 and has experienced some minor changes in that time, but Yardi is also working on a newer AI based system that also offers a chat component, called Yardi Virtuoso.
Building Long Term Connections with Residents
Building strong, long-term connections between residents and properties isn’t something that happens magically or overnight, but if given the proper attention, it can create lasting results. Fostering the growth of connections between residents and your team and brand takes time, intention, and consistency over a long duration. In this article we’ll explore a few key considerations when developing a strategy for lasting relationships with residents. Find Good Tenants It all starts at the beginning - and it isn’t always easy.
Leasing Chat for Yardi Virtuoso
Yardi Virtuoso is the AI powered suite of services sold by Yardi as a bundle. It’s made of up for their latest CRM offering, as well as their latest Chat system offering. According to Yardi it “delivers automation technology across a variety of applications to expedite workflows, increase efficiency and augment teams for improved performance and better net operating income." This essentially means it is an updated set of tools to help Yardi customers better automate tasks within Yardi Voyager, and communicate with customers.