Why Your Leasing Team Needs Support: The Case for a Multifamily Contact Center
Why Your Leasing Team Needs Support: The Case for a Multifamily Contact Center Leasing teams are the backbone of any multifamily property, juggling numerous responsibilities from handling prospect inquiries to conducting tours and closing deals. However, with high call volumes, limited office hours, and mounting workloads, even the best teams can struggle to keep up. This is where a multifamily contact center comes in—a solution designed to support leasing agents by managing inquiries, providing 24/7 availability, and filling critical gaps in the leasing process.