Multifamily Owners love our leasing focused chat!
Our Chat Agent services are specially built for Multifamily owners. Our chat team is comprised of trained and experienced leasing agents, working to support front office staff and fill your leasing sales funnel with quality applicants. No chatbots here, just well trained agents dedicated to serving your prospects.
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We Make It Easy For Renters to Rent From You
Our goal is to serve renters who are interested in your properties. Our chat agents are trained to capture lead data, book tours, and help prospects through the application process. Our services book more units and reduce vacancies.
We serve prospects through your website, social media, text messaging, and listing channels. We make it easy to get information about your properties and determine if the renter is a good fit.
- Capture Leads Reliably
- Improve customer experience
- Reduce costs
- Book Mour Tours
- Follow up with cold and warm leads
- Fast service builds trust
- Improve employee happiness
- Essential for hearing impaired customers
REDUCE FRICTION IN THE LEASING PROCESS
» Provide faster service than your competitors.
» Convert more online prospects into tours.
» Fill vacancies faster! «
Yes, agents we train to represent your properties work only for your properties. By doing this our agents are able to provide the best possible service and response times to your prospects.
Our service operates 24 hours a day, 7 days a week. Our minimum contract is a standard 40 hour work week, but one of the great benefits of our service is being available during your office off-hours. We will work with you to determine the schedule and coverage that will be most effective for your business.
We work with many chat software packages that can be installed on your website. We also offer our own in house chat software specialized for capturing leasing lead data. Additionally we work with Zillow, text messaging, Facebook, Instagram and others, depending on your listing and advertising process.
In addition to our website, social media, and text chat services, our agents can also help with front office admin tasks, maintenance request management, and data entry tasks. Contact us to get more details about any of our services. We always tailor our services to fit the needs of your business.
Generally it takes 3 to 4 weeks to get up and running. This includes technology setup time, property data gathering, script and communication guideline creation, and chat agent training.