Multifamily Owners love our Leasing Focused chat!
Our Chat Services are specially built for Multifamily owners. Our team is comprised of trained and experienced leasing consultants, working to serve prospects, support front office staff, and fill your leasing sales funnel with quality applicants. By focusing on customer experience we increase lead quality and let your leasing teams excel at what they do best.
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We Make It Easy For Renters to Rent From You
Our goal is to serve prospects who are interested in your properties. Our leasing consultants are trained to capture lead data, book tours, and help prospects through the application process. Our service creates a connection with prospects, gives them the help they need when they need it, and results in more applications and higher occupancy.
We serve prospects through your website, social media, text messaging, and listing channels. We make it easy to get information about your properties and determine if the renter is a good fit.
- Capture Leads Reliably
- Improve customer experience
- Reduce costs
- Book Mour Tours
- Follow up with cold and warm leads
- Fast service builds trust
- Improve employee happiness
- Essential for hearing impaired customers
REDUCE FRICTION IN THE LEASING PROCESS
One of the biggest failure points for many Leasing and Marketing teams is not capitalizing effectively on prospects when and where they reach out. Prospects seeking help on property websites and listing channels can't always get the answers they need. With instant chat service, customer's needs are met in the moment they have them, and they guided through the leasing journey.
» Provide faster service than your competitors. «
» Convert more online prospects into tours. «
» Fill vacancies faster! «
Yes, consultants are trained to represent your properties and work only for your properties. By doing this our consultants are able to learn all aspects of your properties and provide the best possible service and response times to your prospects.
We work with many chat and PMS platforms. We can work within systems you already utilize, or recommend chat software that can be installed on your website. We also offer our own in house chat software specialized for capturing leasing lead data. If you already use Yardi Rent IQ, Knock, ResMate, or LeaseHawk we can work within the existing system and help you get the most out of it. Additionally we work with all major ILS services, text messaging, social platforms, and more!
Our service operates 24 hours a day, 7 days a week. Our minimum contract is a standard 40 hour work week, but one of the great benefits of our service is being available during your office off-hours. We will work with you to determine a schedule and coverage that will be most effective for your business and cover the highest percentage of leads for your properties!
In addition to our website, social media, and text chat services, our agents can also help with front office admin tasks, maintenance request management, and data entry tasks. Contact us to get more details about any of our services. We always tailor our services to fit the needs of your business.
Generally it takes 3 to 4 weeks to get up and running. This includes technology setup time, property data gathering, script and communication guideline creation, and leasing consultant training.